Terms and Conditions
1. General Information By booking a jet ski rental or guided tour with Luquillo Jetski Adventure, you agree to the terms and conditions outlined below. These policies are in place to ensure the safety, enjoyment, and fairness for all our customers.
2. Safety and Eligibility Requirements
- Each jet ski has a maximum weight capacity of 350 lbs (158 kg).
- The driver must be at least 18 years old and present a valid driver’s license or permit at check-in.
- Passengers must be at least 12 years old to ride.
- All participants must wear a U.S. Coast Guard-approved life jacket provided by Luquillo Jetski Adventure.
- Participants must follow all safety instructions given by our guides. Failure to comply may result in the termination of the ride without refund.
3. Check-in and Arrival Time
- All customers must arrive at least 30 minutes before their scheduled tour or rental time to complete the necessary check-in process and receive a mandatory safety briefing.
- Late arrivals may result in a shortened rental period or forfeiture of the reservation without refund.
4. Cancellation and Refund Policy
- Customers who cancel at least 48 hours before their scheduled rental or tour will receive a full refund.
- No refunds will be issued for cancellations made within 24 hours of the scheduled rental or tour.
- If Luquillo Jetski Adventure cancels a booking due to weather conditions or other unforeseen circumstances, customers will receive a full refund or the option to reschedule at no additional cost.
5. Liability and Responsibility
- All participants acknowledge that jet ski activities involve inherent risks. By participating, customers agree to assume full responsibility for any injuries, damages, or losses incurred.
- Luquillo Jetski Adventure is not liable for personal property lost, damaged, or stolen during the rental period.
6. Compliance with Local Laws
- Participants must adhere to all local boating and safety laws while operating the jet ski.
- Operating a jet ski under the influence of drugs or alcohol is strictly prohibited and will result in immediate termination of the rental without refund.
By booking with Luquillo Jetski Adventure, you confirm that you have read, understood, and agreed to abide by these Terms and Conditions. If you have any questions, please contact us before making a reservation.